Cancelation/Rescheduling Policy for Private Sessions
Our goal at Angels Whispering Light is to provide the highest quality service in a timely manner. In order to do so, effective November 1, 2022 we have had to implement an appointment cancellation/rescheduling policy.
When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients. For this reason, if you need to reschedule or cancel your appointment we request that you do so at least 3 business days in advance of your scheduled session. This will allow us to offer your spot to another client.
At the time of scheduling your appointment, a 50% deposit is required. A PayPal invoice will be emailed for the balance approximately one week prior to the scheduled appointment.
Cancelations or Reschedules with less than 3 business days notice will incur a cancelation fee equal to the initial deposit. The initial deposit will be kept to cover this fee. No refund will be given.
Clients that do not pay the remaining balance due within 3 business days of the scheduled appointment will be considered a cancelation. The appointment will automatically be canceled and no refund given.
Cancelations or Reschedules made 4 business days or more will receive a refund of all money received.
Clients that do not show up for their scheduled appointment will be considered a NO SHOW. There is no refund for a NO SHOW to a scheduled appointment.
Exceptions to this policy will be considered on a case by case basis.
This policy enables us to better utilize available appointments for our clients. Your consideration is greatly appreciated.
How to Reschedule or Cancel your appointment:
When you scheduled your appointment you received an email confirmation (or calendar entry). At the bottom of that email is a section labeled "Need to make changes to this event?" with two URL links specific to your scheduled appointment. Click the appropriate link (Cancel or Reschedule) and follow the onscreen instructions.
If you are unable to find your confirmation email you may email AngelsWithB@gmail.com